Mandarin-speaking Waiter/Waitress – Luxury Resort
Raffles Hotels & Resorts · Umluj
Job description
About the role
We are seeking a Mandarin‑speaking waiter or waitress to join the pre‑opening food and beverage team at Raffles & Fairmont Red Sea, a luxury resort in Saudi Arabia’s Red Sea Project. The successful candidate will deliver exceptional service to international guests, ensuring a memorable dining experience in a sustainable, nature‑focused environment.
Key responsibilities
- Provide courteous, professional, and efficient food and beverage service, anticipating guest needs and presenting menus with detailed explanations.
- Serve and clear dishes promptly, set, clear and reset tables according to service standards, and support teammates with food running and station refills.
- Act as a liaison between Front of House and Back of House to maintain smooth service flow and follow opening/closing checklists.
- Support daily financial targets, adhere to financial handling procedures, and meet LQA, Forbes and guest satisfaction benchmarks.
- Ensure compliance with HACCP, FIFO, health, safety and emergency procedures, reporting hazards as required.
- Maintain clear communication with colleagues and management, attend briefings and training, and uphold grooming and presentation standards.
- Participate in sustainability initiatives and perform any additional duties assigned by management.
Required profile
- Minimum 1–2 years experience in a similar waiter/waitress role, preferably within a luxury hospitality environment.
- High school diploma or equivalent preferred.
- Fluent Mandarin speaking ability to serve Mandarin‑speaking guests.
Required skills
- Knowledge of HACCP and FIFO standards.
- Familiarity with luxury hotel service standards such as LQA and Forbes.
What we offer
- Opportunity to join Accor, a leading global hospitality group.
- Involvement in the pre‑opening phase of two iconic resorts on a world‑class sustainable destination.
- Professional development within a luxury brand.
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Published 1 month ago
Expires 3 weeks from now
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Raffles Hotels & Resorts
Umluj
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