Office Manager – Riyadh

About the role

We are looking for an experienced Office Manager to lead our Riyadh branch, overseeing daily operations and driving growth across transportation, tourism, Hajj & Umrah and VIP services.

Key responsibilities

• Manage day‑to‑day office activities, ensuring efficient service delivery and compliance with company policies.
• Develop and maintain relationships with corporate clients, partners, travel agents and other stakeholders.
• Identify new business opportunities and support branch growth initiatives.
• Coordinate with operational teams to guarantee timely execution of services and client requirements.
• Oversee branch administration, documentation, expense control, vendor management and office assets.
• Lead, coach and develop branch staff, fostering a customer‑focused, performance‑driven environment.
• Prepare and present operational, sales and management reports, monitoring branch performance.
• Support process‑improvement projects and the transition to automated systems.

Required profile

• Bachelor’s degree in Business Administration, Operations Management, Logistics, Tourism, Hospitality or a related field.
• 7–10 years of relevant experience in Saudi Arabia, including branch or office management in transportation, tourism, Hajj & Umrah or similar services.
• Minimum 3 years in a supervisory or managerial role.
• Strong understanding of branch operations, client servicing, transport coordination, budgeting, reporting and ERP/CRM systems.
• Professional proficiency in Arabic and English.

Required skills

• ERP/CRM systems