Operations Manager – Family-Owned Company and Properties

About the role

A family-owned company in Riyadh is looking for an Operations Manager to lead and oversee its day-to-day operations and properties. Because of the family nature of the business, the manager also handles selected private office duties on behalf of the owner, who focuses on higher-level strategy. About 20% of the role covers these private office tasks; the main focus is managing operations and properties.

Key responsibilities

• Manage the daily workflow of a team of about 10 people and develop simple Standard Operating Procedures (SOPs)
• Monitor performance using tools such as Asana or Trello
• Oversee the property portfolio (buildings, land, farms, rest houses, commercial facilities), manage leases, collections, renewals and the Ejar platform, and handle tenant complaints
• Supervise preventive and corrective maintenance, minor construction and renovations, and coordinate with external contractors
• Manage procurement of supplies and office equipment, negotiate with suppliers and review invoices before payment
• Oversee attendance, leave, recruitment support, performance evaluations, Iqama and insurance compliance
• Follow up with the accountant on budgets and reports, and prepare a monthly operational report for the owner
• Deal with government entities (Municipality, Electricity Company, Water Authority, Civil Defense) and coordinate with legal advisors and accountants
• Handle limited private office duties: appointments, government transactions, document archiving and monitoring renewals

Required profile

• Bachelor's degree in Business Administration, Engineering or Facilities Management
• 7-12 years of operations management experience, preferably in family-owned or medium-sized companies
• Practical experience in property management, maintenance and procurement
• Fluency in Arabic and English, with strong computer skills
• Integrity, confidentiality, initiative, negotiation skills and flexibility, including willingness to visit sites

What we offer

• Salary approximate and negotiable based on experience and qualifications
• Benefits in line with Saudi labour regulations, including medical insurance, annual leave and travel tickets as agreed