PACS Administrator – Radiology Services

About the role

We are seeking a skilled and dedicated PACS Administrator to join the Radiology Services team at Al Salama Hospital. The role ensures effective management, maintenance, and optimisation of the hospital’s Picture Archiving and Communication System (PACS) and Radiology Information System (RIS) to support physicians, technicians and medical staff in delivering high‑quality patient care.

Key responsibilities

• Diagnose, repair, maintain, and upgrade all PACS‑associated hardware and software to ensure optimal system performance.
• Maintain day‑to‑day PACS/RIS operations, including image workflow, archiving, auto‑routing, and auto‑perfecting.
• Maintain HL7 interfaces between the Hospital Information System (HIS) and Radiology Information System (RIS).
• Monitor and troubleshoot daily PACS operations, investigate system issues, and meet result turnaround times.
• Ensure timely and accurate capture of DICOM image data and manage importing and archiving of images from external sources.
• Fulfill image distribution requests, manage DICOM CDs/DVDs, and send secure links to patients via the patient portal.
• Participate in QI, QA, and QC activities, and provide training and support to radiology staff and end‑users.
• Maintain patient information confidentiality and ensure compliance with hospital policies and workplace safety regulations.

Required profile

• Graduate degree or 3‑year Diploma in Engineering, IT, Computer Science, Biomedical, or Electrical & Electronics; a Bachelor’s in Applied Medical Sciences or Healthcare Management is a plus.
• Minimum 3 years of experience as a PACS and/or RIS System Administrator within a healthcare institution.
• Excellent written and verbal communication skills in English (Arabic is a plus).
• Strong collaboration and teamwork skills across multidisciplinary departments.

Required skills

• PACS operations
• Radiology Information System (RIS)
• HL7 interface management
• DICOM image handling
• Microsoft Office Suite