Sales Associate

About the role

Join ALAÏA’s boutique team as a Sales Associate, delivering the brand’s luxury experience to clients in a high‑end retail environment. You will work closely with colleagues to meet sales targets while providing personalized service that builds lasting relationships.

Key responsibilities

• Drive sales in line with ALAÏA’s commercial strategy and achieve monthly store targets.
• Increase average basket size through up‑selling, cross‑selling, and product knowledge of ready‑to‑wear and accessories.
• Provide client service excellence, welcoming customers in‑store, by phone, and via email following brand standards.
• Develop and maintain a client book, update the customer database, and nurture loyalty through consistent follow‑up.
• Participate in boutique operations, visual merchandising, daily clean‑up, inventory counts, and team meetings.
• Uphold security protocols, maintain high grooming standards, and act as a brand ambassador.

Required profile

• Professional experience in luxury retail.
• Strong client‑treatment standards and a polished personal presentation.
• Team player with excellent interpersonal skills.
• Ability to multitask in a fast‑paced boutique environment.

Required skills

What we offer

• Opportunity to work with a prestigious luxury fashion brand.
• Collaborative team environment focused on professional growth.
• Engagement with high‑net‑worth clientele and industry trends.