Sales Supervisor

About the role

The Modern Trade Sales Supervisor supports day‑to‑day management and development of assigned key accounts within the fast‑moving consumer goods (FMCG) sector. Working closely with the Key Account Manager and cross‑functional teams, the role ensures execution of customer plans, promotions, product availability and commercial activities.

Key responsibilities

• Support the Key Account Manager in daily activities for assigned e‑commerce accounts, including follow‑up on customer plans, commercial actions and preparation of presentations and performance reports.
• Monitor daily, weekly and monthly sales performance, prepare reports, track sales by product, category and SKU, and highlight variances to identify opportunities.
• Coordinate and execute customer‑specific promotions, ensuring proper displays, pricing, visibility and product availability, and produce post‑promotion analysis.
• Track product availability and stock levels, follow up on orders with Sales Operations and Supply Chain, and address out‑of‑stock situations.
• Maintain professional communication with customer contacts, respond to inquiries, support meeting preparation and ensure feedback reaches internal teams.
• Observe competitor pricing, promotions and market trends, and share relevant insights with the account team.

Required profile

Required skills