Sales Team Lead

About the role

We are seeking a dynamic Sales Team Lead to manage the sales floor of our eXtra Store in Arar. The role focuses on driving sales performance, delivering excellent customer service, and ensuring smooth store operations.

Key responsibilities

• Lead, coach, and motivate the sales team to meet and exceed targets.
• Drive section sales performance and achieve assigned KPIs.
• Ensure excellent customer service and resolve customer concerns effectively.
• Monitor team performance, identify development needs, and provide feedback.
• Maintain product availability, proper merchandising, and compliance with company standards.
• Support inventory accuracy and overall section operations.

Required profile

• Bachelor’s degree in business administration or related field, or a diploma with strong relevant experience.
• 2–5 years of retail sales experience, including 1–2 years in a supervisory or team‑leader role.
• Strong leadership, coaching, and communication abilities.
• Proven track record of achieving sales targets and KPIs.
• Fluent in Arabic and English.
• Willingness to work shifts, weekends, and peak retail seasons.

Required skills