Senior Office Manager

About the role

The Senior Office Manager will support the Director and senior leadership by ensuring smooth daily operations, handling confidential information, and coordinating key administrative activities. This role requires a proactive individual who can manage multiple priorities while maintaining discretion.

Key responsibilities

• Respond to, delegate, and follow‑through on queries addressed to the Director.
• Gather materials, compile data, and prepare reports based on verbal instructions.
• Execute routine departmental functions and make day‑to‑day decisions to support workflow.
• Type and manage confidential documents for the Director and other managers, ensuring strict confidentiality.
• Maintain and control sensitive files, letters, and reports, restricting access to authorized personnel only.
• Compose routine replies and draft responses to non‑routine inquiries under supervision.
• Coordinate the Director’s daily schedule, meetings, travel, hotel, and transport arrangements.
• Prioritize correspondence, determine urgency, and forward items to appropriate staff.
• Format, generate, and prepare reports for the Managing Director.
• Initiate routine correspondence, respond to inquiries, and follow up with related departments.
• Establish effective paper‑based and electronic filing and retrieval systems.

Required profile

• Minimum 3 years of proven experience in a similar role within a multinational corporate environment.
• Bachelor’s degree in Administration or a related field.
• Fluent in English and Arabic, able to communicate with all organizational levels.
• Strong ability to prioritize tasks and manage multiple responsibilities.
• Demonstrated tact and discretion in handling confidential information.

Required skills