Social Performance Lead

About the role

We are seeking a Social Performance Lead to drive and support social performance activities within the environment sector of a leading semi‑government entity in Saudi Arabia. The role will ensure compliance with social performance requirements, manage community grievances, and enhance stakeholder and community engagement.

Key responsibilities

• Manage intake, screening, and risk‑based prioritisation of social performance self‑reports submitted by environment licencees.
• Conduct technical reviews of reports to assess compliance with stakeholder engagement, grievance management, community investment, local content, human rights and resettlement requirements.
• Analyse reports to identify social risks, trends and gaps, and develop evidence‑based recommendations and corrective actions.
• Track corrective actions with licencees and follow up on implementation to ensure gaps are addressed.
• Manage community grievances, ensuring timely investigation, follow‑up and closure according to service levels.
• Conduct site visits and field assessments, preparing evidence‑based reports with findings and agreed actions.
• Develop guidance materials and deliver awareness sessions on social performance standards and best practices.
• Propose initiatives to strengthen grievance procedures, reporting templates, risk‑screening tools and community engagement guidance.
• Collaborate with Licensing, Legal, Field Operations, Environmental/Sustainability and Communications teams.
• Monitor social performance KPIs and prepare periodic dashboards covering report reviews, corrective actions, grievance closure and awareness activities.

Required profile

• Bachelor’s degree in social sciences, community development, sustainability, public policy or a related field.
• Minimum 5 years of professional experience in social performance, community development, stakeholder engagement, sustainability or social compliance.

Required skills