Spa Receptionist – Luxury Wellness Resort
Destination Hotels
Job description
About the role
The Spa Receptionist is the first point of contact for guests at Life in Balance Spa, Miraval The Red Sea. You will ensure a calm, welcoming environment while supporting smooth operations across the spa and related wellness centres.
Key responsibilities
- Greet guests, manage bookings, and handle check‑in/check‑out, including POS and cash transactions.
- Provide detailed information on treatments, retail products, and wellness programs, and offer mindful upselling and cross‑selling.
- Support daily operations of the spa, Body Mindfulness Center, Aquatic Center, and Serenity Center, including inventory management and cleanliness.
- Prepare end‑of‑day financial reports, assist with stock checks, and update sales systems.
- Collaborate with therapists, fitness instructors, and the scheduling team to ensure seamless guest experiences.
Required profile
- Minimum 1 year experience in a spa receptionist or guest services role within a luxury resort or hospitality setting.
- Strong English communication skills; Arabic is a plus.
- Knowledge of skincare and wellness retail products and ability to explain benefits.
- Proficiency with booking systems and POS equipment.
Required skills
- Inventory tracking
- POS payments
- Scheduling
- Upselling and cross‑selling
- Booking systems
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Published 1 day ago
Expires 1 month from now
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Destination Hotels
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