Spa Therapist

About the role

We are looking for a Spa Therapist to join Kempinski The Spa in Al Khobar. The successful candidate will deliver a range of spa treatments in line with the brand’s standards, ensuring each guest enjoys a personalised and relaxing experience.

Key responsibilities

• Perform spa treatments from the Kempinski The Spa menu, following all SOPs and protocols.
• Maintain up‑to‑date knowledge of the benefits, processes and outcomes of all treatments and products.
• Adjust treatments according to each guest’s health assessment and provide tailored recommendations.
• Upsell and recommend additional treatments, retail products and home‑care solutions in a thoughtful manner.
• Start and finish treatments on schedule while handling guest queries or minor complaints professionally.
• Ensure treatment rooms, equipment and overall spa hygiene meet the highest standards.
• Complete proper handovers, follow‑up on guest experience and report any incidents to the Spa Manager.
• Assist with other spa duties as required and maintain confidentiality in all guest communications.

Required profile

• Strong understanding of spa treatment procedures, protocols and product knowledge.
• Ability to assess guest health information and adapt treatments accordingly.
• Excellent communication skills and a courteous, welcoming attitude.
• Attention to detail, especially regarding hygiene and room preparation.
• Willingness to work flexible hours and collaborate with the spa team.

Required skills