Strategic Account Manager

About the role

The Strategic Account Manager will lead the development and growth of relationships with key healthcare customers across Saudi Arabia, covering government institutions, ministries, military hospitals, private hospital groups and other strategic providers. The role focuses on driving revenue for the company's medical equipment and healthcare technology portfolio while ensuring long‑term customer satisfaction.

Key responsibilities

• Develop and execute strategic account plans for assigned key healthcare customers.
• Build and maintain strong relationships with executive stakeholders, procurement departments, clinicians, biomedical teams and decision‑makers.
• Identify customer needs and align company solutions to support clinical and operational objectives.
• Drive sales growth and profitability within strategic accounts, identifying cross‑selling and upselling opportunities.
• Monitor market trends, competitive activities, healthcare reforms and customer developments.
• Lead account‑specific tender strategies, coordinate proposal preparation and support contract negotiations.
• Monitor contract compliance, renewal opportunities and ensure long‑term partnership development.
• Establish relationships with key opinion leaders, healthcare executives and procurement authorities.
• Conduct product presentations and demonstrations, and represent the company at conferences and industry events.
• Achieve assigned sales targets, revenue goals and market‑share objectives.
• Maintain accurate sales forecasts, account plans and prepare periodic business reviews.
• Coordinate with service, technical, marketing and supply‑chain teams to ensure effective implementation and customer support.
• Ensure all activities comply with Saudi healthcare regulations and quality standards.

Required profile

• Proven experience managing strategic healthcare accounts in Saudi Arabia.
• Demonstrated ability to grow revenue and market share within government and private healthcare sectors.
• Strong understanding of Saudi healthcare procurement, tender processes and regulatory environment.
• Track record of successful contract negotiations and long‑term partnership development.

Required skills

• CRM systems
• Business analytics