Support Services Manager – Human Resources

About the role

We are seeking a Support Services Manager – Human Resources to lead the day‑to‑day HR support functions in our Jeddah office. The role ensures operational efficiency by coordinating internal teams, managing external vendors, and overseeing invoice and payment processes.

Key responsibilities

• Oversee HR support services and ensure alignment with company policies.
• Coordinate daily operational activities, including workplace readiness and facilities.
• Manage relationships with vendors, monitor service levels, and verify supplier invoices.
• Collaborate with Finance to process invoices and payment requests.
• Maintain accurate records and reporting on invoices, payments, and service performance.
• Support HR administrative processes, internal meetings, employee events, and engagement initiatives.
• Identify operational challenges and propose process improvements.
• Work closely with HR, Finance and other stakeholders on projects and business initiatives.

Required profile

• Diploma or Bachelor’s degree in Business Administration, Human Resources or a related field.
• 2–4 years of experience in support services, operations or administration.
• Good understanding of basic financial processes, including invoice management.
• Strong organizational, coordination and attention‑to‑detail abilities.
• Excellent communication and stakeholder‑management skills.

Required skills

• Microsoft Excel
• Microsoft Outlook
• Microsoft Office applications