System Administration & Reporting Specialist

About the role

We are seeking a System Administration & Reporting Specialist to ensure smooth operation of our IT environment, develop and maintain reports and dashboards, and support both internal and external stakeholders. The role combines technical system management with data reporting to drive performance insights.

Key responsibilities

• Perform system administration tasks and monitor system performance.
• Develop, maintain, and enhance reports and dashboards for various stakeholders.
• Provide technical support, troubleshooting, and issue resolution for software and system problems.
• Communicate with clients and vendors regarding system issues and improvements.
• Coordinate with third‑party vendors to ensure timely resolution of incidents.
• Assist in documentation, training, and client support activities.

Required profile

• Diploma or higher in Computer Science, Engineering, or a related field.
• 1–5 years of relevant experience.
• Strong written and verbal communication skills in English.
• Excellent client‑facing and presentation abilities.
• Organizational skills with attention to detail and multitasking capability.

Required skills

• System administration
• Reporting
• Dashboard development
• Microsoft Office applications