Technical Team Lead – Security Device Managed Services

About the role

We are looking for an experienced Technical Team Lead to join our Managed Security Services team. In this role you will lead a team of security engineers responsible for delivering, managing and optimizing security devices across client environments.

Key responsibilities

• Lead and mentor a team of security engineers in day‑to‑day managed security operations.
• Oversee the configuration, monitoring and management of security devices and network security infrastructure.
• Act as the escalation point for complex technical incidents and service issues.
• Ensure SLA compliance and maintain high standards of service delivery for clients.
• Collaborate with clients to understand their security requirements and provide expert guidance.
• Drive continuous improvement initiatives across tools, processes and team capabilities.
• Prepare and present technical reports to management and stakeholders.

Required profile

• Saudi nationals only.
• 5+ years of experience in cybersecurity with a focus on network security and security device management.
• Proven experience in a team‑lead or senior technical role within a Managed Security Services environment.
• Hands‑on expertise with network security tools and technologies (Firewall/NGFW, IDS/IPS, SIEM, EDR/XDR, or similar).
• Strong understanding of security operations, incident response and escalation management.
• Excellent communication and leadership skills.
• Relevant certifications are a plus (CISSP, CISM, CEH, or vendor‑specific).

Required skills

• Firewall/NGFW
• IDS/IPS
• SIEM
• EDR/XDR