CCTV Operator

About the role

As a CCTV Operator you will monitor surveillance systems, identify and report security incidents, and support the safety and security of Noon’s people, assets, and operations.

Key responsibilities

• Monitor live CCTV feeds to detect and respond to security or safety incidents.
• Record, document and escalate incidents according to company procedures.
• Retrieve and review footage to support investigations and internal requests.
• Ensure all surveillance equipment is operational and report any faults.
• Coordinate with Security, Operations and other stakeholders during emergencies.
• Maintain accurate logs, incident reports and surveillance records while ensuring confidentiality.

Required profile

• Previous experience as a CCTV Operator, Security Control Room Operator or similar role.
• Strong observation skills with excellent attention to detail.
• Ability to stay calm and make sound decisions under pressure.
• Good written and verbal communication in English; Arabic is an advantage.
• Willingness to work rotating shifts, including nights, weekends and public holidays.
• CCTV Operator certification or relevant security certification preferred.

Required skills

• Familiarity with CCTV systems and surveillance software.
• Experience with access control systems.
• Basic computer proficiency for preparing incident reports.