After Sales Manager – Automotive Fleet Services

About the role

Alesayi Motors is looking for an experienced After Sales Manager to lead and expand its B2B and fleet after‑sales business. The role focuses on driving service growth, managing fleet customer relationships, and ensuring operational excellence across maintenance and repair activities.

Key responsibilities

• Lead and develop the Fleet Service Operations function to achieve sustainable growth.
• Build and maintain strong relationships with fleet customers and corporate accounts.
• Develop, negotiate and manage fleet service agreements and maintenance contracts.
• Identify new business opportunities and generate leads within the fleet and B2B sector.
• Collaborate with Sales, After‑Sales, Finance, IT and Customer Service teams.
• Monitor service performance, customer satisfaction, revenue and profitability.
• Establish and track KPIs, service metrics and operational reports.
• Oversee preventive maintenance programmes and fleet service delivery.
• Drive customer retention, service excellence and continuous process improvement.
• Support annual budgeting, manpower planning and business‑strategy initiatives.

Required profile

• Bachelor’s degree in Automotive Engineering, Mechanical Engineering, Business Administration, Marketing or a related field.
• Minimum 5 years of managerial experience in automotive after‑sales, fleet management or B2B service operations.
• Strong knowledge of fleet maintenance operations and automotive industry trends.
• Proven experience in business development, contract negotiation and client relationship management.
• Excellent leadership, communication and stakeholder‑management abilities.
• Strong analytical and reporting capabilities.
• Professional proficiency in English.

Required skills

• Fleet maintenance operations