Application Support Specialist

About the role

Fair Value is seeking an Application Support Specialist to join its Business Systems team in Riyadh. The role focuses on analyzing business requirements, improving processes, and providing day‑to‑day support for critical enterprise applications.

Key responsibilities

• Gather and document business requirements for system enhancements.
• Analyze and redesign operational processes to increase efficiency.
• Provide first‑line support for ERP, HCM, HR, and finance applications.
• Coordinate with technical teams, vendors, and stakeholders to resolve issues.
• Execute user acceptance testing (UAT) and system testing for new releases.
• Develop and deliver training sessions for end‑users.
• Maintain system integration points and ensure data integrity.

Required profile

• Proven experience in business analysis and system implementation.
• Strong understanding of ERP and HCM platforms.
• Ability to conduct gap analysis and recommend improvements.
• Excellent problem‑solving and analytical abilities.

Required skills

• ERP systems
• HCM systems
• UAT and system testing
• Application troubleshooting

What we offer

• Competitive compensation package.
• Opportunities for professional growth within a dynamic team.
• Collaborative work environment in a modern office.