Assistant Front Office Manager

About the role

The Assistant Front Office Manager will support daily front‑office operations at our Jizan office, ensuring a professional and welcoming environment for clients, visitors, and staff. Reporting to the Front Office Manager, this full‑time, on‑site role combines administrative oversight with a strong focus on customer service.

Key responsibilities

• Supervise front‑desk staff, schedule shifts and monitor performance.
• Coordinate reception activities, manage visitor logs and handle inquiries.
• Maintain accurate documentation, office procedures and communication with other departments.
• Identify and implement process improvements to enhance efficiency.
• Support the Front Office Manager in handling client issues and ensuring high satisfaction levels.

Required profile

• Proven experience in front‑office or office administration, preferably in real‑estate or hospitality.
• Strong organizational and time‑management abilities with attention to detail.
• Excellent verbal and written communication skills.
• Ability to work on‑site in Jizan and collaborate across functions.
• Relevant diploma or bachelor’s degree in business administration, hospitality or related field is preferred.

Required skills

• Proficiency with office software and systems (email, scheduling tools, data entry applications).
• Experience supervising or supporting front‑office teams.
• Customer‑service orientation with a focus on resolving inquiries and concerns.