Assistant Manager – Quality Operations

About the role

The Assistant Manager – Quality Operations will lead quality control activities across Saudi Arabia (KSA) and oversee supplier and QC performance in India. The role ensures compliance with food safety standards, drives operational excellence, and supports continuous improvement throughout the supply chain.

Key responsibilities

• Own and enforce the accuracy, integrity, and compliance of all QC reports from Al Maha and third‑party laboratories.
• Conduct periodic supplier audits and on‑site inspections, including random sampling and verification of milling, processing, and storage practices.
• Challenge supplier compliance with agreed SLAs and quality standards, and lead formal performance reviews.
• Identify deviations in supplier reports, escalate critical issues, and maintain an audit trail of findings and resolutions.
• Support supplier qualification, evaluation, and scorecard development; track defect rates, complaints, SLA compliance, and rejection rates.
• Drive corrective and preventive actions (CAPAs) with suppliers and monitor implementation to closure.
• Own tracking and resolution of supplier‑related quality deviations, lead root cause analysis, and prepare performance reports for senior management.
• Identify systemic quality gaps in the India supply chain and design improvement programmes to reduce rejection rates and inbound variability.
• Monitor compliance with quality standards across KSA warehouses and ensure consistent raw material quality.

Required profile

• Proven experience in supplier quality governance and audit execution.
• Strong understanding of food safety standards and QC reporting.
• Ability to lead corrective actions and drive continuous improvement across a multi‑country supply chain.
• Excellent analytical skills for tracking performance metrics and conducting root cause analysis.

Required skills

What we offer

• Opportunity to influence quality standards across a regional supply chain.
• Exposure to international supplier networks and cross‑functional teams.