Audio‑Visual Technician – Luxury Hotel

About the role

The Audio‑Visual (AV) Technician will ensure flawless delivery of sound, lighting and video services for a range of luxury events at our resort hotel. Working closely with events, banquets, entertainment and IT teams, you will support conferences, weddings, gala dinners and VIP guest requirements in a five‑star hospitality environment.

Key responsibilities

• Set up, operate and dismantle professional AV equipment for meetings, conferences, weddings, gala dinners and live entertainment.
• Control sound, lighting and video systems during events, ensuring precise timing and high‑quality output.
• Maintain optimal performance of microphones, speakers, mixers, lighting consoles, LED walls, projectors and display screens.
• Provide discreet on‑site technical support for VIP guests and high‑profile events.
• Anticipate AV needs, troubleshoot issues quickly and minimise any impact on guests.
• Keep AV equipment clean, safe and functional according to five‑star standards.
• Collaborate with internal departments and external vendors, and support in‑room and resort‑wide digital displays.
• Maintain accurate inventory records and report maintenance or replacement requirements.

Required profile

• Strong attention to detail and commitment to five‑star service quality.
• Excellent communication and interpersonal skills.
• Calm, professional demeanor under pressure.
• Service‑oriented mindset aligned with responsible hospitality values.
• Ability to work independently and as part of a multidisciplinary team.

Required skills

• Operation of sound systems.
• Operation of lighting systems.
• Operation of video systems.
• Handling of microphones, speakers and mixers.
• Use of lighting consoles.
• Management of LED walls, projectors and display screens.
• AV equipment setup and teardown.