AV Technician

About the role

The Audio‑Visual (AV) Technician ensures flawless AV services for luxury events, conferences, weddings, entertainment venues and VIP guest requirements within a five‑star resort environment. You will operate, maintain and troubleshoot professional AV equipment to deliver a premium guest experience.

Key responsibilities

• Set up, operate and dismantle AV equipment for meetings, conferences, weddings, gala dinners and live entertainment.
• Control sound, lighting and video systems during events with precision.
• Maintain optimal performance of microphones, speakers, mixers, lighting consoles, LED walls, projectors and display screens.
• Provide discreet on‑site technical support for VIP guests and high‑profile events.
• Anticipate AV needs, troubleshoot issues quickly and minimise guest impact.
• Keep AV equipment clean, safe and functional to five‑star standards.
• Collaborate with Events, Banquets, Entertainment, IT and external vendors.
• Support conference rooms, boardrooms, in‑room AV systems and resort‑wide digital displays.
• Maintain accurate inventory records and report maintenance or replacement needs.

Required profile

• Exceptional attention to detail and quality control.
• Strong communication and interpersonal skills.
• Calm, composed and professional under pressure.
• Service‑oriented mindset aligned with five‑star hospitality values.
• Ability to work independently and as part of a team.

Required skills

• AV equipment operation
• Sound system operation
• Lighting console operation
• LED wall operation
• Projector operation
• Display screen operation
• AV troubleshooting