Basin & Key Account Manager - KSA West Coast

About the role

Air Liquide is looking for a Basin & Key Account Manager for the KSA West Coast based in Yanbu. The role combines full basin commercial ownership with dedicated management of one or more major key accounts, with the same end-to-end basin responsibilities as a Basin Manager but with deeper executive engagement, long-term account planning and complex contract leadership. The manager acts as the definitive commercial lead for the Western basin and coordinates Operations, Finance, Legal, Technical and Business Development while maintaining safety, compliance and governance standards.

Key responsibilities

• Act as the primary commercial point of contact and end-to-end owner of the KSA West Coast basin portfolio, covering profitability, contractual obligations, retention and service quality.
• Develop and run 3- to 5-year Strategic Account Plans covering retention, growth, competitive threats and joint value creation, aligned with Cluster/Group account frameworks.
• Build multi-level stakeholder matrices and lead Quarterly Business Reviews and steering committees with internal executive sponsorship.
• Lead contract lifecycle administration, including complex negotiations, amendments, renewals, extensions and commercial settlements.
• Monitor contractual obligations, formal notices, payment terms, indexation and volume commitments, and proactively mitigate contractual, competitive and operational risks.
• Own the basin commercial strategy, revenue, margin, pricing, volume performance and costs, prepare annual budgets and rolling forecasts, and validate monthly billing inputs to ensure accurate invoicing.
• Manage accounts receivable, DSO and overdue aging, lead collection escalations and work with Credit Management on payment exposures.
• Support expansion projects, greenfield opportunities and decarbonization initiatives with business cases, and act as commercial lead during supply disruptions, turnarounds and operational events.
• Advocate customer requirements internally and ensure adherence to governance, anti-bribery, delegation of authority and EHS standards, keeping accurate CRM records and reporting to the Commercial Director.

Required profile

• Bachelor's degree in Business Administration, Finance, Engineering or a related technical/commercial field; an MBA or Master's is desirable.
• Minimum 8-12 years of progressive experience in B2B commercial management, strategic account management and complex industrial sales.
• Proven background in industrial gases, petrochemicals, energy, refining or heavy industrial manufacturing.
• Demonstrated track record in long-term supply agreements, complex negotiations, profitability management, customer retention and cross-functional commercial leadership.
• Fluent Arabic and English required; French is desirable.

Required skills

• Advanced financial acumen: commercial P&L, margin analysis, revenue assurance, receivables, DSO, forecasting and pricing/indexation.
• Strong grasp of commercial law, contract drafting, contractual risk, claims and long-term supply agreements.
• Proficiency in CRM, ERP, reporting and analytics tools.
• Strategic negotiation, cross-functional leadership, customer-centricity, commercial discipline and resilience under pressure.