Business Analyst

About the role

We are seeking a detail-oriented and results-driven Business Analyst to join our team. The ideal candidate will work closely with stakeholders across departments to identify business needs, analyze processes, and deliver data‑driven solutions that support strategic objectives and drive continuous improvement.

Key responsibilities

• Gather, document, and analyze business requirements from stakeholders.
• Evaluate business processes, identify areas for improvement, and develop optimized solutions.
• Develop clear documentation including business requirements documents (BRDs), functional specifications, and process flows.
• Conduct gap analyses and feasibility studies to support new initiatives.
• Collaborate with cross‑functional teams including IT, operations, and management to implement solutions.
• Use data analysis and reporting tools to generate actionable insights and support decision‑making.
• Support project management activities including timeline planning, resource coordination, and status reporting.
• Facilitate meetings, workshops, and presentations to communicate findings and recommendations.
• Perform user acceptance testing (UAT) and ensure solutions meet business needs.
• Monitor implemented solutions to ensure desired outcomes are achieved.

Required profile

• Bachelor’s degree in Business Administration, Information Systems, or related field.
• Proven experience (typically 2–5 years) as a Business Analyst or in a similar analytical role.
• Strong understanding of business processes, systems, and data analysis techniques.
• Excellent written and verbal communication skills.
• Strong problem‑solving and critical‑thinking abilities.
• Ability to manage multiple priorities in a fast‑paced environment.

Required skills

• MS Excel
• Power BI
• SQL