Business Support Manager / Executive Assistant

About the role

The Business Support Manager / Executive Assistant will ensure the smooth operation of the Executive Director’s office and support the Projects department. This role coordinates executive priorities, communications and meetings while providing administrative, operational and governance assistance throughout a 5‑month project.

Key responsibilities

• Manage executive priorities, communications and meeting schedules to enable effective leadership coordination.
• Streamline cross‑functional workflows, standardise templates and trackers for efficient project management.
• Support the development and implementation of PMO governance routines and reporting processes.
• Conduct research, compile information and present recommendations to executive management.
• Create and maintain action trackers, project plans, schedules and controlled support records.
• Coordinate employee onboarding, off‑boarding and staff movements.
• Assist with training, knowledge sharing and document‑control guidance.
• Support recruitment processes, including CV coordination and interview scheduling.

Required profile

• Bachelor’s degree or equivalent experience in business support, executive assistance or office management.
• Proven experience coordinating teams, stakeholders and project‑support activities in a complex environment.
• Strong verbal and written communication skills for interaction with diverse stakeholders.
• Excellent organisational ability to manage multiple tasks, meetings and priorities simultaneously.
• Problem‑solving mindset with the capacity to identify issues, analyse them and escalate appropriately.

Required skills

• Microsoft Outlook
• Microsoft Teams
• Microsoft SharePoint
• Microsoft Excel
• Microsoft Word
• Microsoft PowerPoint
• EDMS (Electronic Document Management System)
• Aconex