Business Support Specialist

About the role

The Business Support Specialist works closely with the unit manager to translate strategic objectives into actionable administrative and operational initiatives. This role ensures smooth day‑to‑day operations, supports departmental goals, and helps maintain compliance with internal and external regulations.

Key responsibilities

• Assist the manager in defining and tracking strategic objectives for the unit.
• Execute administrative tasks, plans, programs, and initiatives that align with organizational goals.
• Collaborate with colleagues to provide ongoing support for departmental objectives.
• Carry out operational procedures that enhance efficiency and continuity of business processes.
• Lead specialized projects and initiatives, applying technical expertise to deliver high‑quality outcomes.
• Prepare, present, and maintain reports and documentation according to approved policies and database standards.
• Ensure full compliance with internal policies, external regulations, and the Acceptable Use Policy.
• Handle data and information in line with classification levels and information‑asset management guidelines.

Required profile

• Bachelor’s degree in Management, Development, or a related field.
• Minimum of 4 years of relevant experience.
• Strong organizational and analytical abilities.
• Excellent communication and teamwork skills.

Required skills