Club Receptionist

About the role

The Club Receptionist is the first point of contact for all visitors, staff, VIP guests, contractors and external stakeholders at Al-Qadsiah Club. This role ensures a professional, welcoming front‑of‑house experience while supporting visitor management, access coordination and daily operational needs.

Key responsibilities

• Manage the main reception desk and maintain a professional front‑of‑house presence during working hours.
• Welcome and assist visitors, staff, VIP guests, contractors and approved external stakeholders courteously.
• Keep the reception area clean, organized, presentable and aligned with the club’s image.
• Register visitors, maintain accurate logs and coordinate access with Security and Operations teams.
• Confirm visitor details with internal contacts before granting access and support access arrangements for meetings, matchdays and events.
• Answer incoming calls, handle general inquiries and direct calls or correspondence to relevant departments.
• Coordinate visitor arrivals, meeting schedules and basic guest requirements with internal teams.
• Support reception arrangements for official meetings, VIP visits, matchdays and club events.
• Report visitor concerns, access issues or operational incidents to the supervisor while maintaining confidentiality.

Required profile

• Professional and courteous demeanor as the first point of contact for diverse visitors and guests.
• Ability to maintain confidentiality when handling visitor information and internal communications.
• Strong organizational skills to keep the reception area tidy and aligned with the club’s standards.

Required skills