Commercial Coordinator – Saudi National Only

About the role

The Commercial Coordinator supports the Commercial team at Faena The Red Sea during the pre‑opening and launch phase. Acting as a brand ambassador, the role ensures smooth administration, client coordination, and sales organization, turning enquiries into confirmed business while delivering an elevated client experience.

Key responsibilities

• Provide day‑to‑day administrative support to the Sales team, preparing proposals, contracts, presentations and client correspondence.
• Respond promptly to sales enquiries, route opportunities, and coordinate appointments, site inspections, familiarisation trips and travel schedules.
• Maintain accurate account profiles, activity logs, leads and pipeline updates in Delphi / Salesforce CRM systems.
• Track production reports, account performance and sales activity summaries for leadership review.
• Assist in preparing monthly reports, budgets, forecasts and market intelligence updates.
• Liaise with Reservations and Operations to ensure accurate handover of bookings, VIP arrivals and client requirements.
• Support trade shows, road shows, networking events and promotional activations.

Required profile

• 1–3 years of experience in hotel sales coordination, reservations, administration or commercial support.
• Strong organisational skills with the ability to manage multiple priorities simultaneously.
• Excellent written and verbal communication skills and polished client‑facing etiquette.
• Detail‑oriented, proactive and service‑driven attitude.
• Ability to thrive in a fast‑paced pre‑opening environment.
• Fluent in English and Arabic.

Required skills

• Microsoft Excel
• Microsoft PowerPoint
• Opera
• Delphi
• Salesforce
• Lanyon
• Cvent