Front Desk Supervisor – Hospitality Leader
Hilton · Djeddah
Job description
About the role
As a Front Desk Supervisor at Hilton you will lead the front office team to ensure smooth check‑ins, check‑outs and exceptional guest service. You will be the face of hospitality, creating memorable experiences for every guest while managing daily operations in the lobby.
Key responsibilities
- Supervise and coach front office staff, ensuring all procedures are followed.
- Create daily schedules, assign tasks, conduct pre‑shift meetings and provide on‑the‑spot feedback.
- Handle guest inquiries and resolve complex or escalated issues.
- Monitor lobby traffic and adjust staffing levels in real time to maintain service efficiency.
- Lead special projects, department initiatives and ad‑hoc assignments.
Required profile
- Passion for delivering warm, memorable hospitality.
- Integrity and commitment to doing the right thing.
- Strong leadership and ability to inspire a team.
- Team‑oriented mindset with a focus on collaboration.
- Ownership, accountability and a sense of urgency.
Required skills
Questions fréquentes
Why are you reporting this job?
Explore further
Salaries, guides and searches in Saudi Arabia.
Salaries by job title
Apply in 30 seconds
Enter your email to apply. An account will be created automatically.
By continuing, you accept our terms of use.
Already have an account? Login
A question about this job?
Ask it here: you will get the full job summary by e-mail, right away.
Published 1 month ago
Expires 3 weeks from now
27 views · 0 interested
Boost your chances
Upload your CV — we will match you with relevant openings.
Analyzing your CV...
Hilton
Djeddah