Hostess – Guest Reception and Seating

About the role

We are looking for a professional and enthusiastic Hostess to be the first point of contact for guests at our restaurant in Riyadh. You will create a warm, welcoming atmosphere and ensure smooth dining experiences in line with our brand standards.

Key responsibilities

• Welcome and greet guests with confidence and professionalism.
• Manage guest seating, table allocations, and dining flow based on reservations and walk‑ins.
• Maintain accurate reservation records and communicate updates to the team.
• Coordinate with service and kitchen teams to ensure timely guest accommodations.
• Handle guest inquiries, feedback, and concerns with empathy, escalating when necessary.
• Answer phone calls, assist with bookings and special requests, and keep the host stand organized.

Required profile

• Minimum 1 year of experience in a guest‑facing or hospitality role.
• High school diploma or equivalent; hospitality education is a plus.
• Excellent communication skills in English; Arabic proficiency highly desirable.
• Saudi nationality preferred.
• Professional appearance and ability to work weekends, evenings, and holidays.

Required skills

• Proficiency with reservation and point‑of‑sale (POS) systems.
• Strong organizational and multitasking abilities in high‑pressure environments.