HR Operations Assistant Manager

About the role

The HR Operations Assistant Manager oversees the full administration of outsourced manpower, acting as the primary liaison between the company, staffing agencies, and internal business units. This role ensures seamless workforce management, payroll coordination, attendance tracking, compliance, and employee lifecycle administration for agency‑provided staff.

Key responsibilities

• Manage the end‑to‑end lifecycle of outsourced employees, including onboarding, deployment, transfers, and off‑boarding.
• Maintain accurate headcount data and workforce records for all agency‑provided staff.
• Partner with business units to meet manpower requirements promptly and monitor utilization, productivity, and allocation across locations.
• Prepare regular reports on outsourced workforce headcount, movements, attrition, and costs.
• Serve as the main point of contact for staffing agencies, ensuring compliance with service levels, contracts, and company policies.
• Coordinate employee documentation, visa processing, medical insurance, contracts, renewals, and records with agencies.
• Oversee attendance management, reconcile attendance data, and validate payroll inputs before submission.
• Ensure outsourced employees comply with company policies, health & safety, and labor regulations, and support audits and investigations.
• Collaborate with Operations, Supply Chain, Manufacturing, Warehouse, Sales and other functions to align workforce needs.

Required profile

• Bachelor's degree in Human Resources, Business Administration, Management or a related field.

Required skills