IT Application Manager – Riyadh, KSA

About the role

We are seeking an experienced IT Application Manager to lead the enterprise applications landscape, including SAP and related business systems, for our organization in Riyadh. The role focuses on ensuring high availability, performance, and continuous improvement of critical applications while driving digital transformation initiatives.

Key responsibilities

• Own and manage the enterprise applications landscape across the organization, including SAP and related business applications.
• Ensure high availability, reliability, performance, and continuous improvement of business‑critical applications.
• Lead application support operations, incident management, problem resolution, and service delivery governance.
• Manage SAP S/4HANA Cloud operations, enhancements, releases, testing cycles, and system optimization initiatives.
• Collaborate with business stakeholders to identify improvement opportunities and translate needs into scalable system solutions.
• Govern application integrations and ensure seamless data flow between enterprise systems and operational platforms.
• Drive process standardization, automation, and digital transformation initiatives across departments.
• Coordinate with Infrastructure & Operations teams to ensure secure, stable, and scalable platforms.
• Oversee vendors, implementation partners, AMS providers, and external consultants to ensure quality delivery and SLA compliance.
• Establish application governance standards, documentation practices, change management processes, and compliance controls.
• Support dashboards, analytics, workflow automation, and process digitization initiatives to improve operational efficiency and decision‑making.
• Monitor post‑implementation performance and ensure continuous optimization of systems and user experience.
• Lead and develop the applications team, ensuring capability development, accountability, and delivery excellence.
• Ensure effective user engagement, adoption, training coordination, and business support across all enterprise applications.

Required profile

• Minimum 12 years of overall IT experience within enterprise environments.
• Minimum 10 years of hands‑on SAP experience across ERP and enterprise applications.
• Minimum 4 years of SAP S/4HANA Cloud experience.
• Minimum 5 years in managerial or leadership positions within an IT Applications function.
• Strong experience managing enterprise applications ecosystems, including SAP and third‑party business systems.
• Proven experience in ERP governance, application support management, enhancements, integrations, and business engagement.
• Strong understanding of SAP architecture, SAP BTP, APIs, middleware, and enterprise integration frameworks.
• Experience in industrial, manufacturing, construction, or large enterprise environments is preferred.
• Strong stakeholder management, leadership, communication, and vendor management capabilities.
• Ability to align technology solutions with business priorities and operational requirements.

Required skills

• SAP S/4HANA Cloud
• SAP BTP
• SAP ERP
• APIs
• Middleware
• Enterprise integration frameworks
• ITIL
• PMP
• TOGAF
• Agile methodologies