IT Specialist – Riyadh, Saudi Arabia

About the role

The company is seeking an IT Specialist to join its Riyadh office. You will be responsible for providing technical support, maintaining the digital infrastructure and ensuring smooth daily operations of hardware, software and network services.

Key responsibilities

• Provide first‑line technical support for hardware and software issues to end users.
• Maintain and troubleshoot computers, printers and network equipment.
• Administer Windows operating systems and Office 365 applications.
• Monitor system performance, resolve incidents promptly and follow information‑security and backup procedures.
• Assist with IT project implementation, system upgrades and equipment procurement.
• Prepare periodic IT reports on performance, incidents and improvement actions.
• Coordinate with external service providers and telecom partners.
• Set up user devices, assign access permissions for new hires and manage off‑boarding, including data backup and access revocation.

Required profile

• Bachelor’s degree in Information Technology or a related field.
• Minimum three years of practical IT support experience.
• Fluent in English and Arabic.
• Strong communication skills and ability to work collaboratively in a team.

Required skills

• Windows operating system administration.
• Office 365 suite.
• Adobe Creative/Document programs.
• Network configuration and troubleshooting.
• Hardware support for PCs and printers.