Laundry Supervisor

About the role

Rotana Hotels & Resorts is seeking a dynamic Laundry Supervisor to lead its laundry team. You will ensure guest laundry services are delivered promptly and to the highest standards while supporting the Laundry Manager in daily operations.

Key responsibilities

• Assist the Laundry Manager in enforcing hotel policies, procedures, and standards.
• Supervise and monitor laundry staff performance to maintain quality and efficiency.
• Handle guest and house laundry, establishing procedures to guarantee quality work.
• Liaise with the linen room to ensure sufficient clean linen and uniforms and keep the work area tidy.
• Coordinate with engineering for preventive maintenance and repair orders.
• Check daily production priorities and support maker activities.
• Verify that all processed items meet spot‑free cleanliness standards.
• Ensure staff are knowledgeable about hotel services and facilities.

Required profile

• Degree or vocational training in laundry operations.
• Previous experience in a similar supervisory role.
• Strong written and verbal English communication skills.
• Customer‑focused, courteous, and able to work under pressure in a multicultural environment.
• Competencies such as understanding hotel operations, effective communication, team supervision, adaptability, and drive for results.

Required skills

• Computer Knowledge
• Preventive Maintenance

What we offer

• Opportunity to grow within a leading hotel brand.
• Collaborative multicultural team environment.