Partnership & Alliances Expert

About the role

The Partnership & Alliances Expert will lead the management of strategic relationships with consulting, technology and service partners. This role ensures effective collaboration, commercial alignment and operational performance to support the organisation's delivery success.

Key responsibilities

• Develop and maintain relationships with strategic consulting, technology and service partners to meet business objectives.
• Coordinate partner engagement activities, aligning them with organisational priorities, governance standards and delivery requirements.
• Oversee commercial frameworks, contractual obligations, service agreements and partnership terms to ensure compliance and mutual value.
• Monitor partner performance through regular reviews, KPI tracking and operational assessments.
• Act as the primary escalation point for commercial, contractual or delivery issues involving external partners.
• Support negotiation of contracts, renewals, partnership terms and commercial agreements.
• Collaborate with internal business, delivery, procurement, legal and technical teams for seamless partner integration.
• Identify and mitigate partner dependency risks, promoting knowledge transfer and capability development.
• Contribute to partnership governance frameworks, engagement models and operational processes.
• Prepare performance reports, governance updates and executive summaries for senior management.

Required profile

• Bachelor’s degree in Business Administration, Management, IT, Engineering or related field.
• 8–12 years of experience in partnerships, alliances, vendor or supplier management.
• Proven track record managing consulting, technology or strategic service partner ecosystems.
• Strong experience in contract management, commercial negotiations and stakeholder engagement.
• Experience coordinating with cross‑functional teams in complex organisational environments.

Required skills