Sales Coordinator

About the role

The Sales Coordinator will support Masterworks' sales team by handling order processing, maintaining accurate CRM data, and ensuring smooth delivery of products and services. This role requires strong communication, attention to detail, and the ability to juggle multiple tasks in a fast‑moving environment.

Key responsibilities

• Prepare and manage sales documentation such as quotes, contracts and proposals.
• Process customer orders accurately in the order‑processing system and monitor delivery timelines.
• Update and maintain customer information and sales activity in the CRM platform.
• Generate regular sales reports, track performance metrics and assist with data analysis.
• Coordinate with marketing, logistics, finance and other internal teams to ensure seamless order fulfillment and customer satisfaction.

Required profile

• Bachelor’s degree in Business Administration, Marketing or a related field.
• Minimum 3 years of experience in sales coordination, preferably within an IT environment.
• Excellent written and verbal communication skills.
• Strong organizational abilities and capacity to work under pressure.

Required skills

• Microsoft Office (Excel, Word, PowerPoint).
• CRM software proficiency.
• Order processing systems.
• Power BI (PBI) or Qlik for data analysis.