Senior Design Operations Manager

About the role

CoorB builds innovative solutions focused on process automation, user experience and data analytics, helping clients in the finance industry. It is looking for a Senior Design Operations Manager to set up and maintain the design systems, standards, governance, tooling and quality processes behind large-scale digital banking engagements, ensuring consistency, accessibility, documentation and smooth collaboration between design and engineering teams.

Key responsibilities

• Assess and improve enterprise design systems, own the design-system roadmap, versioning, contribution process and controlled adoption.
• Manage design tokens, libraries and components, including their link to platforms such as Backbase, and maintain custom-component registers and governance documentation.
• Define and govern WCAG 2.2 AA accessibility standards, run accessibility reviews and track findings to resolution.
• Set documentation standards for journeys, components, design decisions and developer handover, and define handover standards covering responsiveness, accessibility, Arabic RTL, content, motion and usability.
• Run design QA against implemented journeys, define quality gates, triage issues and ensure high-severity findings are fixed and retested.
• Manage design tooling, workspace structure, permissions, libraries, naming conventions and licences; maintain bilingual structures for Arabic RTL and English LTR.
• Track metrics such as reuse, rework, throughput and cycle time, support onboarding, workflow, capacity planning and knowledge transfer, and ensure assets meet client security requirements.
• Support the transfer of design systems, tools and knowledge to client teams.

Required profile

• 6-10 years of relevant experience, including 3+ years in design operations or design systems roles.
• Proven experience managing design systems and standards across large design teams.
• Degree or diploma in Design, Information Management or a related field, or equivalent practical experience.
• Excellent communication and facilitation skills in English.

Required skills

• Advanced Figma administration (workspace, libraries, permissions, branching, plugins).
• Design tokens and component-library management.
• Design-system governance, versioning and controlled releases.
• WCAG 2.2 AA and accessibility auditing.
• Design QA against build specifications and issue resolution.
• Documentation, knowledge management and process management.
• Advantageous: Backbase or other digital banking platforms, Arabic/RTL and bilingual design, banking/fintech or regulated-industry experience, design automation, research operations or accessibility certifications.