Senior Manager - Hajj Planning

About the role

Kidana Development Company is hiring a Senior Manager for Hajj Planning in Aba as Su`ud. The role manages and oversees the execution of operational planning for Hajj, working closely with cross-functional teams on transportation, crowd management, accommodations and logistics. It reports to the Technical Director of Operations Planning.

Key responsibilities

• Develop operational plans for Hajj and take the lead on day-to-day management of the Hajj Planning Management department
• Coordinate with department heads on security, medical services, logistics and transportation
• Monitor resource allocation and recommend improvements; implement risk mitigation and contingency plans
• Manage real-time execution of plans and support issue resolution, escalating critical decisions to the Technical Director
• Collect accurate data, prepare daily and weekly reports, and support post-Hajj reviews and reports
• Act as liaison between operational teams and stakeholders, integrating maintenance schedules with other departments
• Direct and supervise the operations planning team, set performance objectives, conduct mid-year and year-end reviews, and mentor staff
• Identify potential leaders, support succession planning, resolve team conflicts and act as first point of contact for grievances
• Lead by example during normal and degraded operations, step in during critical phases, and attend tactical meetings

Required profile

• Bachelor's or Master's degree in Facilities Management, Engineering, Business Administration or a related field
• Minimum 7+ years of experience in facilities management, preferably in a similar organization
• Certified Facility Manager (CFM) or PMP preferred