Spa Receptionist (Local Female)

About the role

We are looking for a dedicated Spa Receptionist to join our team in Al Khobar. The role involves managing the front‑desk operations of the spa, handling guest enquiries, reservations and payments while providing a welcoming first impression. This position offers a pathway to future leadership or operational roles within the spa.

Key responsibilities

• Oversee reception duties, including food and beverage offerings, retail sales, maintenance and housekeeping coordination.
• Respond professionally to guest bookings and queries, promote and up‑sell spa services and retail products.
• Record reservations, manage the appointment schedule and conduct confirmation calls.
• Check guests in and out, follow payment and cash‑handling procedures, and update client profiles.
• Prepare daily reports in line with standard operating procedures.
• Maintain knowledge of Kempinski The Spa treatments, services and products and advise guests accordingly.
• Handle guest complaints, accidents or incidents swiftly and discreetly.
• Ensure a clean, tidy work environment and monitor towel and supply levels when attendants are unavailable.

Required profile

• Local female candidate.

Required skills