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Team Lead – Food & Beverage

Jumeirah · Arabie saoudite

New
🇬🇧 English

Job description

About the role

The Team Lead – Food & Beverage will oversee service operations at Jumeirah Jabal Omar, ensuring seamless workflow, guest satisfaction, and adherence to brand standards across multiple dining venues.

Key responsibilities

  • Supervise service flow and sequence during all service periods, providing hands‑on support to the team.
  • Monitor and control the cashiering function, ensuring compliance with JI Cashiering Procedures.
  • Handle customer feedback and complaints, following CSI and complaint‑handling protocols.
  • Report any unresolved issues to the Outlet Manager or Assistant Manager.
  • Conduct performance evaluations, deliver training, coaching, and counseling to colleagues.
  • Utilise the guest database to recognize repeat customers and personalize service.

Required profile

  • Strong problem‑solving and decision‑making abilities.
  • Fluent in English and Arabic, both written and spoken.

Required skills

    What we offer

    • Competitive salary paid in Saudi Riyals (SAR).
    • Generous food & beverage benefits and reduced hotel rates worldwide.
    • Comprehensive leave, health care packages, and flights home.
    • Opportunity to grow with a globally recognised luxury hospitality brand.

    Questions fréquentes

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    Published 1 week ago

    Expires 1 month from now

    19 views · 0 interested

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    Jumeirah

    Arabie saoudite