Technical Lead Enterprise Infrastructure

About the role

We are seeking an experienced Technical Lead – Enterprise Infrastructure to serve as the technical authority across enterprise infrastructure, including Compute, Virtualization, Storage, Backup, Operating Systems, and Cloud Infrastructure. The role will provide technical leadership, architecture governance, and expert guidance while acting as a senior escalation point for major incidents and complex technical issues.

Key responsibilities

• Serve as the technical authority across enterprise Compute, Virtualization, Storage, Backup, Operating Systems, and Cloud infrastructure.
• Lead and govern infrastructure architecture, standards, technical designs, and technology roadmaps.
• Review and approve infrastructure solutions, designs, configurations, and major technical changes.
• Provide technical leadership and guidance to infrastructure engineering teams.
• Act as a senior escalation point for major incidents and critical infrastructure issues.
• Lead technical troubleshooting, root‑cause analysis, and corrective actions for complex infrastructure problems.
• Ensure infrastructure environments are secure, scalable, highly available, and resilient.
• Oversee infrastructure capacity, performance, availability, and lifecycle management.
• Support cloud and hybrid infrastructure initiatives and ensure alignment with enterprise architecture.
• Ensure appropriate change, incident, problem, and service management practices are followed.
• Support business continuity, disaster recovery, and infrastructure resilience initiatives.
• Evaluate new technologies and provide recommendations based on business and technical requirements.
• Collaborate with cybersecurity, applications, cloud, and other IT teams on infrastructure integration and technical solutions.
• Manage technical engagement with vendors and technology partners when required.
• Maintain infrastructure standards, technical documentation, and governance frameworks.

Required profile

• Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related field.
• 8+ years of experience in enterprise infrastructure, systems engineering, or a related technical field.
• Strong hands‑on experience with VMware/vSphere environments and Microsoft Windows Server.
• Experience with enterprise cloud and hybrid infrastructure (AWS, Azure, Google Cloud).
• Proven experience managing major incidents and complex technical escalations.
• Strong understanding of ITIL‑based service management and change management.

Required skills

• VMware vSphere
• Microsoft Windows Server
• AWS
• Microsoft Azure
• Google Cloud Platform
• ITIL Foundation
• VMware VCP / VCF certification
• Enterprise backup and disaster recovery solutions
• Virtualization
• Compute
• Storage
• Backup
• Operating Systems