Assistant Manager - Sales

About the role

The Assistant Manager – Sales will lead sales and contracting activities within the travel and hospitality sector, driving revenue growth and enhancing customer satisfaction through strong supplier relationships and market insight.

Key responsibilities

• Develop and maintain relationships with hotels, travel agencies, DMCs, OTAs and other travel service providers to secure competitive rates and exclusive offers.
• Create and implement effective sales strategies and plans to increase revenue and expand market share.
• Guide, support and coordinate sales representatives to achieve targets and business objectives.
• Monitor market trends and competitor activities, adjusting approaches and negotiating terms to stay competitive.
• Coordinate with internal teams for promotional campaigns, enhancing customer engagement and brand visibility.
• Ensure compliance with industry regulations and company policies while maintaining high service quality.
• Negotiate contracts with suppliers to secure favorable commercial terms and cost‑effective agreements.
• Manage the full contracting cycle, including drafting, reviewing and finalising agreements.
• Develop travel products and packages tailored to client needs to boost satisfaction and loyalty.
• Analyse sales performance and business metrics, preparing reports to support strategic planning.

Required profile

• Bachelor’s or Master’s degree in a related field.
• Minimum 5 years of experience in the travel or hospitality sector.
• Strong communication, presentation, negotiation and decision‑making abilities.
• Proven experience in sales strategy development, contracting and supplier relationship management.
• Ability to work effectively in a fast‑paced, rapidly changing business environment.
• Good knowledge of Saudi Arabia’s geography, culture, tourism market and industry trends.

Required skills

• Proficiency in Microsoft Office applications.
• Familiarity with CRM systems.
• Experience with reporting tools.