Barista – Hotel Beverage Operations

About the role

The Master Barista will support the Beverage Manager in coordinating all phases of beverage operations across the hotel’s restaurants, bars and banquet areas. This role ensures guests receive a memorable coffee experience and upholds the hotel’s reputation for quality service.

Key responsibilities

• Prepare and serve perfect espresso, cappuccino, latte and other specialty coffee drinks.
• Operate and maintain espresso machines, ensuring correct pressure and extraction.
• Assist in daily planning, quality control and program coordination for all beverage outlets.
• Work the front counter, serving coffee, tea and selected food items.
• Provide exceptional customer service, creating a welcoming atmosphere that encourages repeat visits.

Required profile

• Passionate “people person” with a strong focus on guest satisfaction.
• Ability to multitask efficiently, prioritising tasks for optimal service flow.
• Good team player who collaborates well with kitchen and service staff.
• Interest in coffee culture and willingness to deepen knowledge through cupping and tasting.

Required skills

• Espresso machine operation and maintenance.
• Expertise in brewing perfect coffee shots and crafting specialty drinks.
• Basic knowledge of major coffee growing regions and flavor profiles.
• Ability to manage a busy front‑counter environment while maintaining quality standards.