Chief of Staff – Strategic Operations Lead

About the role

The Chief of Staff will work directly with senior leadership to drive alignment, operational excellence, and strategic execution across a fast‑moving global technology business. This high‑impact position operates in a remote‑first environment and offers direct exposure to key business decisions and high‑priority initiatives.

Key responsibilities

• Partner with executive leadership to define, plan, and execute strategic initiatives and cross‑functional projects.
• Translate executive decisions into clear, actionable steps, assign ownership, and ensure timely follow‑through.
• Lead high‑impact special projects such as strategic reviews, internal transformation, executive reporting, and board preparation.
• Develop executive‑level communications, including business reviews, board presentations, and company‑wide updates.
• Manage the company’s operating cadence – leadership meetings, quarterly planning, OKR tracking, and performance reviews.
• Collaborate with functional leaders to improve alignment, identify operational gaps, and proactively resolve issues.
• Support adoption of AI tools and workflows, tracking implementation progress and identifying improvements.
• Serve as a strategic connector between product, engineering, commercial, and operational teams.

Required profile

• 4‑5 years of experience in high‑performance environments such as strategy consulting, investment banking, private equity, fintech, SaaS, or fast‑scaling technology companies.
• Strong strategic thinking and analytical abilities with a talent for synthesising complex information into clear recommendations.
• Exceptional written and verbal communication skills.
• Highly organized, problem‑solver, comfortable navigating ambiguity and balancing strategic thinking with hands‑on execution.

Required skills

What we offer

• Significant visibility and ownership within a rapidly evolving global tech business.
• Opportunity to influence growth, scalability, and strategic direction.
• Remote‑first work environment with flexible collaboration tools.