Customer Service Representative – Recruitment Day

About the role

Join Tabby’s fast‑growing fintech team as a Customer Service Representative. You will work on‑site in Riyadh, providing support to millions of users through phone, chat and email, helping them navigate flexible payment options.

Key responsibilities

• Assist customers in both Arabic and English via phone, live chat, and email.
• Answer queries, resolve issues, and ensure a positive customer experience.
• Follow established guidelines and use internal tools to deliver accurate and timely solutions.

Required profile

• Saudi national with fluency in Arabic and English (B2 level or higher).
• Willingness to work 24/7 rotational shifts from the office.
• Calm under pressure, quick learner, and committed to delivering quality service.

Required skills

• Strong written and verbal communication in Arabic and English.

What we offer

• Competitive monthly salary ranging from SAR 6,000 to SAR 7,500.
• Opportunities for professional growth within a dynamic fintech environment.
• Supportive team culture with tools and training to succeed.