Housekeeping Attendant Lead

About the role

The Housekeeping Attendant Lead ensures that all assigned guest rooms and public areas meet the hotel's cleanliness standards. This role also supports management in hiring, training, and motivating the housekeeping team while maintaining safety and service excellence.

Key responsibilities

• Use checklists to verify cleanliness and condition of rooms and public areas.
• Identify, report, and request preventative maintenance or non‑urgent repairs.
• Contact other departments for urgent repairs and document outstanding issues.
• Clean, maintain, and store housekeeping equipment and complete required paperwork.
• Respond promptly to guest, front‑desk, and service requests.
• Assist management with hiring, training, scheduling, evaluating, counseling, and motivating staff.
• Follow all safety, security, and company policies, including proper handling of flammable materials.
• Welcome guests, address service needs, and support individuals with disabilities.

Required profile

• High school diploma or G.E.D. equivalent.
• Less than 1 year of related housekeeping experience.
• No prior supervisory experience required.
• No specific license or certification needed.