IS&T Support – Camp-based Infrastructure Role

About the role

Bechtel is seeking an IS&T (Information Systems & Technology) Support professional for the Ar Rjum gold mining project in Saudi Arabia. This camp‑based position provides frontline deskside, network and general IT support to the project team on‑site.

Key responsibilities

• Respond promptly to user inquiries, issues and requests, ensuring timely resolution.
• Diagnose, maintain and resolve hardware and software incidents across laptops, peripherals, mobile devices, networking gear, videoconferencing and printing equipment.
• Support the project’s automation strategy by installing and maintaining approved software suites.
• Collaborate with the global IS&T support organisation and report to the project IS&T lead.
• Continuously improve incident handling processes and customer service standards.

Required profile

• Willingness to work in a camp environment on the Ar Rjum site in Saudi Arabia.
• Ability to work under the direction of the project IS&T lead.
• Strong focus on delivering accurate and effective technical support.

Required skills

• Hardware troubleshooting for laptops and peripherals.
• Mobile device management.
• Network equipment support.
• Videoconferencing system administration.
• Office printer support.
• Software installation and maintenance.