Sales Manager – Key Accounts (Khobar/Dammam)

About the role

The Sales Manager will develop, manage and grow relationships with key accounts in the travel sector across Khobar and Dammam. You will identify client needs, build long‑term partnerships, drive revenue growth and ensure high client satisfaction.

Key responsibilities

• Serve as the primary contact for assigned key accounts, handling all commercial inquiries.
• Develop deep relationships with decision‑makers and influencers to foster loyalty and retention.
• Conduct regular reviews of client needs, performance metrics and travel patterns to propose tailored solutions.
• Visit partners weekly to build rapport with management and agents.
• Create and execute strategic account plans to meet or exceed sales targets.
• Identify upsell and cross‑sell opportunities by promoting additional travel products or services.
• Monitor market trends, competitor activities and client industry developments.
• Facilitate onboarding and training on the company’s booking platforms.
• Attend industry events, conferences and trade shows to represent the company.
• Collaborate with marketing, product and operations teams to deliver customized solutions.
• Analyze sales data and travel trends to identify growth opportunities.
• Prepare regular performance reports with actionable insights for each account.

Required profile

• Bachelor’s degree in Business, Travel Management or related field; master’s degree or certifications a plus.
• 3‑5+ years of key account management, sales or business development experience in B2B travel.
• Strong understanding of the travel sector, booking platforms and corporate travel challenges.
• Proven track record of achieving sales targets with excellent negotiation skills.
• Analytical ability to interpret data and generate actionable insights.
• Fluent in Arabic or Hindi, with excellent verbal and written communication.

Required skills

• CRM software
• Booking platforms