Security & Loss Prevention Supervisor

About the role

We are looking for a Security & Loss Prevention (SLP) Supervisor to lead day‑to‑day security operations for our fast‑growing e‑commerce platform. The role ensures the safety of people, protection of assets, and compliance with security standards while supporting business continuity across the site.

Key responsibilities

• Supervise daily Security & Loss Prevention operations to ensure effective coverage across the site.
• Lead and coordinate Security Officers and CCTV Operators, enforcing company policies and procedures.
• Monitor access control, visitor management, and CCTV surveillance to maintain a secure environment.
• Respond to and investigate security incidents, accidents, theft, fraud, and policy violations, ensuring timely escalation and documentation.
• Conduct routine security inspections, audits, and patrols to identify and mitigate potential risks.
• Support inventory protection initiatives, stock counts, and shrinkage prevention activities.
• Prepare incident reports, daily security logs, and operational summaries with accuracy and timeliness.
• Coordinate with Operations, HR, Facilities, and other stakeholders to resolve security‑related concerns.
• Provide on‑the‑job coaching and guidance to team members to maintain high performance and compliance.
• Ensure emergency response procedures are followed and support business continuity during critical incidents.

Required profile

• Bachelor’s degree or equivalent experience in Security Management, Criminal Justice, Business Administration, or a related field.
• 2–4 years of experience in Security, Loss Prevention, or Asset Protection, preferably within logistics, warehousing, retail, or e‑commerce.
• Previous supervisory experience is preferred.
• Strong knowledge of security operations, incident management, investigations, and risk mitigation.
• Good analytical and problem‑solving abilities with attention to detail.

Required skills

• CCTV systems
• Access control systems
• Security reporting
• Microsoft Excel
• Microsoft Word