Supply Associate
Careem · Jeddah
وصف الوظيفة
About the role
Careem is looking for a proactive Supply Associate in Jeddah to build and maintain strong relationships with its Captains – the drivers who deliver rides. The role serves as the primary point of contact for Captains, handling their queries, troubleshooting issues, and ensuring they meet Careem’s quality standards.
Key responsibilities
- Develop and nurture relationships with Captains to ensure loyalty and satisfaction.
- Act as the first point of contact for Captains, resolving device issues, training matters and other operational queries.
- Recruit high‑quality Captains, promote Careem’s brand and motivate continued engagement.
- Promote the organization with existing suppliers and partners in the region.
- Ensure Captains adhere to Careem’s quality and service standards.
- Train Captains on technology platforms and customer‑service best practices.
- Track and report the number of tickets resolved and other performance metrics.
Required profile
- Hands‑on attitude in a complex operational environment.
- Ability to manage multiple tasks and meet tight deadlines.
- Strong technical proficiency and competent computer skills.
- Effective problem‑solving and collaborative teamwork.
- Experience in a similar support role – highly desirable.
- Background in technology start‑up or related industry – highly desirable.
- BS/MS degree or equivalent in a relevant field.
Required skills
Questions fréquentes
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اكتشف المزيد
الرواتب والأدلة وعمليات البحث في المملكة العربية السعودية.
الرواتب حسب المهنة
قدم طلبك في 30 ثانية
أدخل بريدك الإلكتروني للتقديم. سيتم إنشاء حساب تلقائياً.
بالمتابعة، أنت توافق على شروط الاستخدام.
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Careem
Jeddah